Wrexham County Council are moving to a different on-line payment system shortly for school meals, which is called ParentPay.
The ParentPay cashless system will be ‘going live’ for Ysgol Rhiwabon from the 14th April 2021 on site but is available now for activation
Cash or cheques will no longer be accepted in school for any Catering payment from this date.
Debit cards can be used by parents to pay on-line via the ParentPay system – see below for further information
In addition, cash or debit cards can also be used at PayPoint stores locally – see the Store Location List attached.
Activation letters have been issued from Wrexham County Council – an example of one is attached.
For log in details or queries please contact:-
Vanessa Heritage-Smith,
Catering Manager High Schools
Rheolwr Arlwyo Ysgolion Uwchradd
E mail – vanessa.heritage-smith@wrexham.gov.uk
Telephone: 01978 315 644
Below are some useful links to the ParentPay system –
Supporting Parents
The following quick guidance documents will explain the most common Parent requests. It covers a number of frequently asked questions – please follow the link –
https://www.parentpay.com/parent-account-faqs/
How to Guides for parents –
Payer guidance – How to activate your account
Payer guidance – How to pay for items?
Payer guidance – How to top up your account and then pay for items
Payer guidance – How to view payment history
Payer guidance -How to add a child to your account or merge two accounts together
Payer guidance – How to update your username or password
Payer guidance – How to make a meal or event booking
Payer guidance – How to set up email and text alerts
Payer guidance – How to make a withdrawal from your account
School Guidance -Creating a second payer account
